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Clear your browser cache and cookies
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Clear Internet Explorer / Edge Cache & Cookies

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Press Ctrl + Shift + Del to open the Clear Browsing History window.

  • Check Browsing History, Cookies and saved website data, and Cached data files
  • Click Clear
Internet Explorer clear cache screenshot

Clear Firefox Cache & Cookies

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Press Ctrl + Shift + Del to open the Clear All History window.

  • Set the Time Range to Everything
  • Check Browsing & Download History, Forms & Search History, Cookies, and Cache
  • Click Clear Now
Firefox clear cache screenshot

Clear Chrome Cache & Cookies

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Press Ctrl + Shift + Del to open the Clear Browsing Data window.

  • Set the time range to All time
  • Check Browsing history, Cookies and other site data, and Cached images and files
  • Click Clear data
Chrome clear cache screenshot

Clear Safari Cache

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  • Click Safari from the menu bar
  • Click Empty Cache…
Safari clear cache screenshot

Clear Opera Cache & Cookies

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Press Ctrl + Shift + Del to open the Clear Browsing Data window.

  • Set the time range to All time
  • Check Browsing history, Cookies and other site data, and Cached images and files
  • Click Clear data
Opera clear cache screenshot

Other Browsers

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For other browsers, consult your browser’s Help menu for instructions on clearing the cache and cookies.

Enable Cookies — Windows Browsers

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Chrome

  1. Select the Menu icon (⋮) in the upper-right corner
  2. Select Settings
  3. Select Show advanced settings
  4. Select Content settings under Privacy
  5. Select Allow local data to be set (recommended) under Cookies
  6. Click Done and close Settings

Edge

  1. Select … from the upper-right corner
  2. Select Settings
  3. Under Advanced settings, select View advanced settings
  4. Under Cookies, ensure Don’t block cookies is selected

Firefox

  1. Select Options from the Tools menu
  2. Select Privacy
  3. Select Remember History under the “Firefox will:” drop-down
  4. Click OK

Internet Explorer

  1. Select Internet Options from the Tools menu
  2. Select Privacy
  3. Select Advanced
  4. Check Override automatic cookie handling
  5. Select Accept under First-party Cookies
  6. Click OK in both windows

Opera

  1. Select Menu from the upper-left corner
  2. Select Settings
  3. Scroll to Cookies
  4. Select Allow local data to be set (recommended)
  5. Close Settings to save

Enable Cookies — Mac Browsers

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Chrome

  1. Select the Menu icon in the upper-right corner
  2. Select Settings
  3. Select Show advanced settings
  4. Select Content settings under Privacy
  5. Select Allow local data to be set (recommended) under Cookies
  6. Click Done and close Settings

Firefox

  1. From the Firefox menu, select Preferences
  2. Select Privacy
  3. Under “Firefox will:”, select Remember History
  4. Close Preferences to save

Opera

  1. From the Opera menu, select Preferences
  2. Scroll to Cookies
  3. Select Allow local data to be set (recommended)
  4. Close Preferences to save

Safari

  1. From the Safari menu, select Preferences
  2. Select Privacy
  3. Under Cookies and website data, select Allow from websites I visit
  4. Close Preferences to save
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